Terms of Service

Last updated: 9 September 2026

Operator

These Terms of Service govern your use of petlifeaustralia.store, operated by THE HUNGRY SPOON PTY LTD (ABN 28 683 190 310, ACN 683 190 310), registered at Unit 2002, 285 La Trobe Street, Melbourne VIC 3000, Australia. By using this site you agree to these terms.

Orders and pricing

  • Product prices are shown in Australian dollars (AUD) and include applicable GST.
  • We reserve the right to refuse or cancel any order, for example if an item is unavailable or a payment issue occurs.
  • Shipping terms are set out in our Shipping Policy.

Product information

We describe products as accurately as possible. Images are illustrative. Where a product is for pet care, it is not a substitute for veterinary advice; consult a veterinarian for health concerns.

Returns

Our Returns & Refunds policy describes your rights under the Australian Consumer Law. Nothing in these terms limits those rights.

Liability

To the maximum extent permitted by law, our liability is limited to the amount you paid for the relevant product. We are not liable for indirect or consequential loss.

Contact

Questions about these terms? Email support@petlifeaustralia.store.